Security



Network Security

Network security vulnerabilities pose multi-billion dollar threats to corporations. Webmail.us, in partnership with Rackspace Managed Hosting, protects you with the industry's most potent security tools and techniques that are designed, built, and maintained specifically for enterprise-class web operations.



Infrastructure

Security starts at the data center and includes physical locks, access controls, and biometric surveillance systems. Robust fire suppression, HVAC, power feeds, hot-swappable servers, and routers are available in the event of an outage. Background checks and certifications ensure the integrity of all personnel.



Network

The Webmail.us network is 100% Cisco Powered, built on hardened routers and audited by Cisco. This ensures maximum-security protection at every level. The Webmail.us network incorporates a Rackspace-patented Intrusion Detection System to protect against external threats.

Firewalls are managed by security specialists and deployed in a "private IP" space, which isolates the Webmail.us network from outside threats. Network security features also include multi-level privileges, OS lockdowns, centralized authentication, and device change logs.



Hardware

The Webmail.us OS is loaded, hardened, and aggressively patched to ensure proper security. By maintaining on-site hardware inventories, laboratories, and automated deployment systems, in addition to close relationships with key hardware vendors, Rackspace is able to guarantee Webmail.us hardware availability and smooth scaling.



Applications

Rackspace monitors the availability of Webmail.us hardware and network services 24 hours a day. Webmail.us engineers monitor the operation of the OS, critical applications, and other data points via a centralized monitoring environment. Webmail.us engineers are immediately alerted to potential problems and have tools at their disposal to diagnose problems on individual servers in real time.



Security Patching

By constantly updating security systems, Rackspace ensures optimum protection for our customers. They monitor and address emerging threats, and quickly process and apply new security patches.



Threat Analysis

Rackspace employs advanced technologies to identify and address security weaknesses in servers, applications, and network activities. They constantly examine all firewalls, load-balancers, SSL accelerators, and switches, as well as external developments, for any potential security events.



Forensics

Should a security event occur, Webmail.us can conduct a comprehensive post-incident examination designed to reduce the risk of future threats. By documenting dollar losses, if any, Webmail.us can help justify the involvement of the FBI or other law enforcement agencies.



Security Testing Laboratory

Rackspace subjects all devices to full security testing before they are deployed-including the installation and configuration of the operating system, the disabling of vulnerable or unneeded services, and advanced vulnerability tests.



Certified Engineers and Security Teams

To ensure a fast response to a security event, qualified personnel are available 24x7x365. Our security specialists have earned Cisco Certified Security Professional, Certified Information System Security Professional, and other security certifications.





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